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Standard Delivery Royal Mail 48 (3 - 5 Days) £3.99 - Express Delivery Royal Mail 24 (1 - 3 Days) £4.99 - Click n Collect in Ruislip also available


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  • Balloon Arch and Garland Kits I My Dream Party Shop UK
  • Contact Us

    Got a question?  Check out our FAQ page where we have added lots of commonly asked questions.  If you are looking for helium balloons please see our helium balloon collections.

    The quickest way to reach us is to email us. Our email address is

    If you want to enquire about an event installation or want ideas to decorate a birthday party theme then the best way to contact us is via our enquiry form as this will capture all of the information that we need and will enable us to get back to you quicker with a more detailed quotation. You can view general information on balloon installation options, prices and see photos of recent work on our Balloon Arch Installation Page.

    You can call us on 02084000570 during our opening hours (09.00 - 6.00pm Mon - Sat). Please bear in mind that as we don't have a traditional shop that you can visit we are not always able to answer the telephone as we may be inflating balloons, packing orders or busy with customer collections or deliveries. If you don't get an answer then try us on the chatbot (see bottom right hand corner of the website) which we can answer on our mobile even if we are offsite or can reply to you via email if we miss the chat. Alternatively send us an email or complete the enquiry form above with as much information as possible including links to products or images, date required, colours etc and we will reply as soon as we are able to.

    Our address is 413 Victoria Road, Ruislip, HA4 0EF.  (House not a shop).

    As we are not a traditional shop we are not equipped to accommodate orders on the doorstep at short notice as we don't take cash and need time to pack orders. Orders need to be placed in advance via our website and you can then arrange for a collection on the check out page where you can select the date and time of collection. We can usually do this at fairly short notice, but orders for party products will still require time to be packed so a minimum of one hour is required.

    If you require helium balloons on the day you must check if we have capacity before placing your order on the website. We can advise you how long your order is going to take and if we have availibility. Note that latex balloons take 45 minutes to dry (as we add hi-float to them to extend their float time) plus inflation time. Foil balloons can be turned around much more quickly subject to our availability.

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